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To: Roxanne Wright, Funeral Director

"... I have to say how wonderful you have been throughout this entire process and how easy you have made this for these ladies and for ME.  You are truly a credit to your firm and I'll wager also to your community!"

Jeff Macrini, Funeral Director/Location Manager
Wilder Funeral Home

To: Roxanne Wright, Funeral Director 

"I have never had to deal with someone passing so close tome, so I was not sure where to even begin with this process. I have had friends and family who have used Columbia City Funeral Home in the past, so I went ahead and pursued them and I am glad I did. I am beyond thankful for Columbia City Funeral Home. From start to finish, I felt the support and empathy from this place, especially Funeral Director, Roxanne.

Roxanne walked my family and I through this process the best way we could have ever imagined. Family is so dear to us and Roxanne understood and took special care of our loved one. She was very efficient and explained every detail of what to expect. She answered all of our questions and assured us she will do everything she can to help us and make this process as smooth as possible, and she did. All of our request were met. She was even kind enough to fit us in your schedule last minute plenty of times, at our request. We had expressed to the funeral home that our family wanted privacy during this matter and if anyone from our community were to call, we ask that they keep the details private. I was amazed at how much they respected our decision and valued our privacy. Not only did Roger communicate this with Roxanne, but he made sure to mention this during the team meeting later that evening. This truly warmed my heart. Roxanne also took the time to attend my brothers viewing but remain at the door to make sure the viewing was intimate and took place with just his closest family and friends. Her attention to detail and her can do attitude brought so much ease during this time.

Our family comes from a different cultural background and to know that Roxanne has had experience working with our community made the day of service and burial very easy. In fact, Roxanne led the show exactly how we expressed and dealt with the cultural barrier with ease. This provided our family comfort as we said our final farewell to our loved one.

Without hesitation, I would definitely refer anyone to Columbia City Funeral Home.

Roxanne, thank you so much for all of your help! I truly appreciate you and the team you work with."

From: Anu Zerahaimanot 

To: Roxanne Wright, Funeral Director

"Roxanne:

Thank you for your exceptional help with the passing of my mom.  You were professional, efficient and compassionate during a very sudden and difficult time in my life.  You are a very valuable employee to Columbia and I am happy to speak with your manager/owner about my positive experience.  I feel very fortunate to have had the opportunity to work with you.

Thank you,

Dr. Dawn Bova"